I want a centre near me - Bilingual by Five

Google Rating

4.8

Based on 80 reviews

Bilingual By Five

4.8

Lisa

1741342029

It's always a good sign when your kids are excited to go to daycare. One of my kids graduated from You You recently but my youngest is still attending. Both of them have always been happy about going and happy at pick up. My younger one sometimes does not want to leave. It's rare to find a place where you can confidently leave your children and feel they are in good hands. I'm grateful to the aunties and the staff. They've always addressed any concerns I had right away. I'm so glad to have found this place.

Grace Peka

1739511199

My daughter had an amazing experience at BB5, beginning in the Bao Bao room as a 1 year old and leaving at 4 years old. The Aunties are so kind, caring and interested in the children and my daughter loved them all. I didn’t have a single complaint about the level of care, we made great friends and the centre was always great to deal with. We are going to miss it.

Tom Cai

1738643959

Today, I was shocked, saddened, and angered to hear my child recount their experiences at this child care center. Although they were only there briefly before moving to ECU's CC, the situation is deeply troubling. My child attended during the pandemic, and drop-offs and pick-ups seemed normal with no crying. However, a relative mentioned seeing my son crying when dropping her son off and my son still crying when she was picking her son up, which I did not take seriously at the time. Today, as I took my son and his sister to CC, and seeing his sister cry triggered my son to share his experience. He said that a teacher yelled at him just for crying and sometimes made him stand and cry without letting him play. He expressed a strong liking for ECU's CC but was very scared of the other one. These were my son's exact words. If you tolerate staff and teachers who do not even have the patience to handle a child crying and resort to yelling at them, reconsider your profession. I will never forgive such behavior. If it weren't for the years that have passed since then, I would definitely demand an explanation and an apology.

Wen Cai

1714537089

Not impressed with center, they spent too much time on shooting photos on your kids and you never know what happens behind the photo. My son went for 3 months and crying everyday for 3 months and they left him standing in the corner everyday crying until he stops. Staffs come and go, yes I won’t deny there maybe good aunties but they are definitely understaffed and some worked not because they like kids but they needed a job. This is a profit-for-profit agency, beware.

M S (MS)

1708076592

Amazing care and attention given to my child. It is also the only daycare that I have seen or heard that gives consistent Mandarin education. Very grateful to have this option, and being central is definitely a great bonus.

Jianhong Ruan

1707895122

Excellent staff and service, I am so happy with the way my child has been looked after. Thank you for your effort and patience with my child.

Melissa Jenkins

1707734056

Our daughter has been at Bilingual By Five (BB5) since she was 6 months old and it was easy to see how excited she was when we arrived every week. And for us, as parents we noticed a huge difference after daycare. Our daughter was more awake, trying different things at home and generally happy.We are grateful for the time that our daughter was at BB5 in Bao Bao room with all the carers (known as Aunties). Very special thanks go to Mai who our daughter bonded a lot with. Five stars!

it's Emma

1698762667

A wonderful experience, the aunties here are very dedicated and patient with the children. As a parent, I am very satisfied with this bilingual kindergarten. Highly recommend.

James Tang

1693577606

Jazel Low

1690420450

Can't praise BB5 enough. The schedule they have in the rooms are structured and the educators seems invested in each of the child as well. My child attends BB5 just twice a week and has been there for about 3 months. Now he can recite 1 to 10 in chinese PLUS sing the chinese version of 'Twinkle Twinkle Little Stars'!Good job!

M P

1686328553

My son loves going to BB5 (Guai Guai room now). The educators have shown exceptional patience and care towards him. From the management to the services, environment, and food supply, everything at BB5 is reassuring! Educator Charmaine and her colleagues are genuinely love children. Thank you for providing my son with a safe and happy childhood, enabling him to grow up happily.

Lillian Ling

1677815712

Our daughter started going to BB5 when she was 21months and she transitioned from Le Le class to Guai Guai class last year. We love seeing her grow and learn at BB5. She made lots of new friends and always love playing with them. She also learned some phrases in mandarin and use them at home.The educators including Auntie Charmaine, Phoebe, Jenny, Krystal, Maggie, Youning, Venus and Uncle Jason are truly amazing. They show so much care and dedication to the children, and it's evident that they love what they do. Catia, the principal is also hands on and always happy to have a chat.Our daughter always comes home happy and excited to tell us about her day. We see how much she’s learning and growing under the guidance of these wonderful educators (Aunties & Uncle). Charmaine, in particular, has been an incredible influence on my child's experience. She is patient, kind, and always goes above and beyond to make sure each child feels valued and supported.The facilities here are top-notch, and we appreciate the attention to detail that goes into making sure the children are safe and comfortable. It's clear that the educators here are passionate about what they do and take their responsibilities very seriously.Overall, we would highly recommend this childcare center to any parent who wants the best for their child.

Cece B

1673681408

This place deserves less than 1 star. Rude and judgemental staff! Spent almost a year on their waiting list even though child services had personally reached out to them in April 2022 regarding urgent care

Diana Munera

1672149063

I can't recommend this Childcare more highly. from the moment I visited I fell in love with this place. it is organized, and clean and treat the children with love and respect. all the Aunties, Directors, and co-director..... are involved in the well-being of the babies. whenever I come to pick up my little one she is either in the arms of one of the Aunties or happy playing.Every week the babies have different activities that help their development, also the teachers follow up on the babies' achievements.

Kate Johnson

1671712086

Staff caring and patient with anxious toddlers. Really help my son build his confidence skills.

Samuel Rogers

1671697270

My Daughter Thea has been at Bilingual By Five for two years and loves it. All of the educators are amazing!

Yvonne C

1671685385

We have enrolled our kids at Bilingual By Five since the centre was established and they are like family to us. All the educators are very caring and attentive towards the kids and we love the idea of educating them to be bilingual in two languages. Big thanks to Auntie Grace and her team in Guai Guai room for taking such great care of my child in Guai Guai for the past year. I would highly recommend this early learning centre to families who are hoping to expose their young kids to Mandarin.

Ting-Ting Han

1671676216

My son started earlier this year at 9 months old and the aunties have been amazing with settling him in in the Bao Bao room! Great communication and they have been so accommodating with his allergies as well. Everyone including the front office staff always has a smile on their face which is always so lovely to see 😊

Jen Khor

1671672254

My son is in BaoBao room of BB5 and he loves it. The educators are loving and caring. They go the extra mile to support all aspects of his development. Also the meals are delicious and nourishing. Cannot be happier with BB5! A big thank you to all the aunties of BaoBao room, aunty Amelia in kitchen and also all the supportive and welcoming Directors and Admin staff!

zhongyuan zhang

1671669693

My son has been at BB5 for one year and 3 month. He enjoys the time spending there. Aunties and uncle from Lele room takes him well. I can see that my son trusts them and is happy every time I pick him up. Big thanks for the effort done by all at BB5 to create a great environment for my son. Merry Christmas and see you next year.

Adam Wong

1671660333

Could not recommend bilingual by five enough, they provide a unique environment where my son gets exposed to spoken mandarin all day while he is there. I am happy to report that he is now speaking mandarin and absolutely loves the aunties and other children at the center! He has attended both the BAO BAO room and le le room for the past 18 months.

Caroline Lai

1671638208

We have two boys attending BB5. Our eldest is currently in Guai Guai, having started in Bao Bao from 10 months old. Although he only attends twice a week, we feel that BB5 has played a big part in shaping him to be such a well mannered, confident, sociable, empathetic person. His mandarin skills also continue to impress us week-in week-out. Big appreciation to all the educators who have cared for him during his time here!Our youngest started in Bao Bao at 14 months when he was clingy, shy and not a great sleeper. Fast forward a few months, and he is now thriving, independent, sociable and takes the best naps. Thank you to the Bao Bao aunties for all the love, care and attention you have shown him!Also a shoutout to Chef Aunty Amelia. We are lucky to be greeted with the scent of her amazing cooking every morning, followed by a great big smile :)

Irene West

1671634168

We have been part of the BB5 family since 2020 and we love it. Both our girls are welcomed and cared for from the moment we arrive. The aunties in Le Le and You You room are always so helpful with drop offs. We love that they can attend a bilingual daycare with such a wonderful atmosphere.

Katharine McPherson

1671633134

BB5 is such an incredible, nurturing environment for children. Our son has thrived in his time in the You You room and often asks to stay late or go in on days when he does not have daycare. We are deeply grateful to the aunties (and management) for how above and beyond they go in creating such a positive environment.

Jeremy Birch

1671632885

BB5 has been a wonderful experience for my son. He loves his time in YouYou room and each of the aunties are very supportive and caring. Couldn't recommend BB5 more!

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