Who are we?

Bilingual By Five Early Learning Centre is an Approved Provider of Long Day Care. We operate childcare centres catering for children from 0-5 years of age.

What are your opening hours?

Please refer to the location tab for the opening times at our different locations.

Are you open over the holidays?

The centre will be closed on Public Holidays and the last week of December between Christmas and New Years. The centre will remain open during all the school holiday periods.

Can I book my child in part time?

Yes, we will offer both part-time and full-time places. Depending on availability, you can choose to enrol your child from a minimum of two (2) days a week.

My child is in Pre-Primary, can they attend your centre during the school holidays?

Yes, we will offer casual spaces during school holidays. This is subject to availability and the discretion of our centre.

How much are the fees?

The fees for our Perth CBD location is $165/day for the Bao Bao Le Le room (0 – 2.5) and $160/day for the Guai Guai and You You room.

Fees include four meals a day (morning tea, lunch, afternoon tea, late snack), high-quality learning, and lots of fun!

Additional charges are applicable for short-term/casual bookings (as well being subject to availability).

Are fees still payable for sick day absences?

Yes, fees still apply for sick days. If you are eligible for government rebates, your rebate will still be applicable for 40 absent days a year with no documentation and unlimited sick days if you’re able to provide a medical certificate or similar.

What happens when we go on holidays or if my scheduled day falls on a public holiday?

Normal fees apply for all absences (including Public Holidays) that fall on a usual day of attendance. However, we offer a holiday discount for up to four weeks of care per financial year.

Please note families need to provide written notification two weeks in advance to apply the holiday discount (25% discount on the full fee). Fee payments need to be up-to-date to receive the holiday discount.

Am I entitled to government assistance, rebates and benefits?

The Australian Government may provide financial assistance towards the cost of your child’s care as part of the government’s Child Care Subsidy (CCS) package. Information about this is available on the Centrelink website (https://www.humanservices.gov.au/individuals/services/centrelink/child-care-subsidy) or by phone on 13 61 50 to enquire about your family’s eligibility. If you haven’t previously received CCB/CCR (the government’s previous funding package), you’ll need to register with Centrelink for a Customer Reference Number (CRN), and then link your CRN to your myGov account (https://my.gov.au/).

If you previously received CCB/CCR, you’ll need to complete an Child Care Subsidy Assessment form after linking your CRN to your myGov account.

All fees are paid at the full rate until Centrelink notifies us regarding the % fee reduction.

How do I enrol? Is there an enrolment fee?

We are currently taking expressions of interest which can be done through this link. Once you’ve registered your interest, there’s an opportunity to book a tour to the centre. After your tour, we can send through our online enrolment form to enrol at the centre. Enrolments are for a minimum of two days per week and a one time non-refundable enrolment fee of $150 applies.

How early should I enrol?

We recommend enrolling as early as possible to ensure you get the day/s you want.

What do I need to pack?

At our Perth CBD centre, we provide 4 nutritious meals – morning tea, lunch, afternoon tea, late snack, learning materials, craft and lots of fun (although it can sometimes get quite messy!).

We recommend to pack a change of clothes, a water bottle, comfort toys for sleeping (if needed), nappies (if needed), milk bottles and formula (if needed).

My child is new to childcare, what should I expect at the beginning?

Introducing your child to care can be an emotional time. Especially in the early days there may be a few tearful goodbyes. But rest assured, there are many ways to assist your child with this transition. 🙂

We encourage you to allow extra time for the morning drop offs, especially in the initial phase of a child transitioning into the centre. Having that extra time will allow you to ease your child into the room and get them settled. Moreover, it will give you and your family ample time to discuss issues and routines with the educators and form a relationship with them early on. The extra time every morning can help you establish those goodbye routines like reading a book before you leave or helping your child wash their hands before finding an activity to get involved in.

The rhythm of our day usually begins at 9-9.15am. Before we begin the day’s activities, educators will open different play stations to assist with your child’s transitions. These activities encourage social interactions for your child and other children and educators. We encourage parents to do drop offs before 9.15am to ensure your child has enough space to settle in before our learning begins!

What is the Early Years Learning Framework?

The Early Years Learning Framework is a National Early Learning Framework for children from birth to five years. As the early years are a vital time for children to learn and develop, the framework has been developed to ensure your child receives a quality educational program. Educators will use the framework in partnership with families to develop learning programs responsive to children’s ideas, interests, strengths and abilities. We also recognise that children learn through their play. The Early Years Learning Framework describes childhood as a time of belonging, being and becoming.

  • Belonging is the basis for living a fulfilling life. Children feel they belong because of the relationship they have with their family, community, culture and place.
  • Being is about living here and now. Childhood is a special time in life and children need time to just ‘be’ – time to play, try new things and have fun.
  • Becoming is about the learning and development that young children experience.

Children start to form their sense of identity from an early age, which shapes the type of adult they will become. Through the Framework’s five learning goals educators will assist your child to develop:

  • A strong sense of their identity
  • Connections with their world
  • A strong sense of wellbeing
  • Confidence and involvement in their learning; and
  • Effective communication skills

Our centre also offers an extensive School Readiness program and a specialised bilingual (Mandarin) program based on the Framework. The Framework has a strong emphasis on play-based learning as play is the best vehicle for young children’s learning providing the most appropriate stimulus for brain development. We aim to guide your child in becoming an effective learner through creating an environment that is challenging and stimulating. The overall aim of our programs is to help your child in developing all areas necessary for success now and in later years. Our Mandarin learning program is play-based, using music, drama, arts and language used in everyday routines.

Watching Your Child’s Progress

Using the Early Years Learning Framework educators will observe your child’s learning so they can build on it and plan the next steps. They will do this by listening, observing and talking to your child. Each child will have their own portfolio or collection of learning. This may contain photos and children’s work to show what your child is learning. This learning journey is available for you to view at any time on your parents app.

Your child’s room will also show on-going learning through daily journals/books, photographs, project work, learning stories and a program documenting the day’s progress.

What about transport?

Public transport

Our locations are accessible by public transport, we’ll send you some photos and instructions about accessing the building when you book your tour. We also have some pram storage at the centre for CBD locations.

Car pick up / drop off

There are pick up and drop off car bays for parents to utilise in each location. We’ll send you some photos and instructions about accessing the building when you book your tour.

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